Frequently Asked Questions

Everything you need to know about Reservr, our features, pricing, integrations, and support.

General

What is Reservr?

Reservr is a modern booking and business management platform for beauty salons, spas, and wellness professionals. It offers online scheduling, team management, payment processing, marketing tools, and more.

Who is Reservr for?

Reservr is designed for solo professionals, teams, and multi-location beauty businesses looking to streamline operations and grow their client base.

Is Reservr cloud-based?

Yes, Reservr is 100% cloud-based. Access your business from anywhere, on any device.

Pricing & Plans

Is there a free plan?

Yes! The Independent plan is completely free forever for solo professionals. No credit card required.

How does the 14-day free trial work?

Sign up for the Team plan and get full access for 14 days. No credit card required. Cancel anytime during the trial.

Can I switch plans later?

Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. There are no lock-in contracts or cancellation fees.

Integrations

How do I connect Reservr to Google Calendar?

Go to Admin > Settings > Integrations, click Connect Google Calendar, and follow the OAuth flow. Your bookings will sync in real time.

What integrations are available?

Reservr integrates with Google Calendar, Facebook, Instagram, Mailchimp, SendGrid, Stripe, and more. See our Integrations page for details.

Is my data secure when using integrations?

Yes. All integrations use secure OAuth 2.0 authentication and encrypted data transfer. You can disconnect integrations at any time.

Security & Data

Is my data secure?

Absolutely. Reservr uses industry-standard encryption, OAuth 2.0, and is compliant with GDPR and the Australian Privacy Act.

Who owns my data?

You own your data. You can export your client and booking data at any time.

Can I export my data?

Yes, you can export your data from the admin dashboard at any time.

Support

What support is included?

Independent plan includes email support. Team and Enterprise plans include 24/7 phone and chat support, plus a dedicated account manager for Enterprise.

How do I contact support?

You can contact support via email, live chat, or phone from your admin dashboard.

Where can I find tutorials and documentation?

Visit our Help Center or API Docs for guides, tutorials, and API documentation.

Still have questions?

Contact our team or start your free trial to experience Reservr for yourself.